Most professional trainers nowadays have some understanding of Neuro Linguistic Programming. They probably know that people take in information about the world through a 'preferred representational channel' and that we communicate better with people if we use their preferred channel - visual, auditory or kinaesthetic. Sally Dimmick's book goes further. It shows how NLP principles can be applied to every aspect of training and which particular aids and methods are the most suitable for each channel. The first part of the text outlines the main concepts of NLP and explains how to identify a person's preferred channel. It also looks briefly at the significance of learning styles. Part II examines each representational channel in turn and relates it to the corresponding training methods and materials. The final chapter provides ways of combining the channels so as to maximize the transfer of learning. The text is enlivened throughout by anecdotes, examples and illustrations. For teachers, trainers, managers and indeed anyone faced with the need to communicate in a professional way, Sally Dimmick's guide will prove invaluable. It will be particularly welcomed by trainers looking for practical advice on how to use NLP.