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Introduction: what is organizational behaviour? The individual: foundations of individual behaviour; perception and individual decision-making; values, attitudes and job satisfaction; basic motivation concepts; motivation - from concepts to applications. The group: foundations of group behaviour; understanding work teams; communication; leadership; power and politics; conflict, negotiation and intergroup behaviour. The organization system: foundation of organization structure; work design; human resource policies and practices; organizational culture. Organizational dynamics: organizational change and stress management. Appendices: the historical evolution of organizational behaviour; research in organiazational behaviour; scoring keys for learning about yourself exercises; part ending videocases - the knitting factory.