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Teach What You Know Steve Trautman

Teach What You Know von Steve Trautman

Teach What You Know Steve Trautman


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Zusammenfassung

Introduces simple, practical mentoring techniques the author created for engineers at Microsoft, and has proven in many diverse organizations ranging from Nike to Boeing. This work helps you orient new employees, support transitions to new assignments and promotions, prepare for employee retirements, roll out new technologies, and more.

Teach What You Know Zusammenfassung

Teach What You Know: A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring Steve Trautman

Breakthrough Knowledge Transfer Techniques for Every Professional!

No matter where you work there are people with experience teaching people who need to learn. Everyone is part of this exchange yet few people know how to do it well. Now, there's a comprehensive how-to manual for effective knowledge transfer: Teach What You Know.

Steve Trautman introduces simple, practical mentoring techniques he created for engineers at Microsoft, and has proven in many diverse organizations ranging from Nike to Boeing. This is real-world, get-it done advice, organized into a framework you can use no matter what you need to teach. Trautman provides common-sense tools to successfully pass along years or even decades of experiences: easy-to- use checklists, sample training plans, lists of questions, step-by-step procedures, and a start-to finish case study.

Teach What You Know will help you orient new employees, support transitions to new assignments and promotions, prepare for employee retirements, build teams, roll out new technologies, and even move forward after reorganizations and mergers.

Über Steve Trautman

Steve Trautman created Peer Mentoring to help developers and testers at Microsoft deliver on-the-job training to their peers. He has since customized the program for a wide range of organizations, including Nike, Nordstrom, Intel, Hewlett-Packard, Electronic Arts, Boeing, Standard Insurance, Phelps Dodge, Southern Company, the U.S. Air Force, the Coast Guard, and the Army Corps of Engineers. A former program and group manager at Microsoft and general manager at Expedia.com, Trautman is author of the Practical Leader Series: programs that have helped thousands of leaders, managers, and employees improve communication, performance, and quality.

Inhaltsverzeichnis

ABOUT THE AUTHOR XV

PREFACE XVII

ACKNOWLEDGEMENTS XIX

INTRODUCTION 1

CHAPTER 1 ROLES IN PEER MENTORING 19

CHAPTER 2 MANAGING TIME AND COMMUNICATION 45

CHAPTER 3 FOCUSING ON THE MOST IMPORTANT INFORMATION 79

CHAPTER 4 DEVELOPING A TRAINING PLAN 103

CHAPTER 5 TEACHING WHAT YOU KNOW 125

CHAPTER 6 LEVERAGING LEARNING STYLES 155

CHAPTER 7 ASSESSING KNOWLEDGE TRANSFER 179

CHAPTER 8 GIVING AND GETTING PEER-APPROPRIATE FEEDBACK 203

CHAPTER 9 PEER MENTORING FROM A DISTANCE 223

CHAPTER 10 PEER MENTORING IN PRACTICE 241

APPENDIX A PEER MENTORING TOOLS AT A GLANCE 267

APPENDIX B SAMPLE TRAINING PLANS 269

INDEX 281

Zusätzliche Informationen

GOR006278769
9780321419514
0321419510
Teach What You Know: A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring Steve Trautman
Gebraucht - Sehr Gut
Gebundene Ausgabe
Pearson Education (US)
20060720
320
N/A
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