Foreword Preface
About the Author
Acknowledgements
Dedication
Chapter 1 Introduction
1.1 Trying to predict the future a task fraught with risk
1.2 A journey towards strategy: art or science?
1.3 Strategy, a problem of expectation?
1.4 The dilemmas of a formal definition of strategy
1.5 The context of construction a truly unique industry?
1.6 Developing an understanding of who consumes construction
1.7 The structure of this book
Chapter 2 Strategic management theory: its origins, development and relevance to contemporary organisations
2.1 Objectives of this chapter
2.2 Early origins
2.3 The rise and rise of strategy as a corporate tool
2.4 So what are the main concepts of strategy back to the problems of definition?
2.5 Mintzbergs Five Ps conceptualisation of strategy
2.6 The hierarchy of strategy
2.7 Terms associated with strategy
2.8 Attaining success: the importance of analysis, development and implementation
2.9 The three essentials of strategic decision-making
2.10 Lynchs text of good strategy
2.11 What will really work? An exploration of major theoretical perspectives
2.12 The relevance of strategic theory and some considerations of Whittingtons generic perspective
2.13 Conclusion
Chapter 3 A short socio-historical analysis of the development of the British construction industry
3.1 Objectives of this chapter
3.2 Early origins the beginnings of civilisation
3.3 The Roman influence
3.4 Medieval organisation the emergence of the guild system
3.5 The malign influence of merchants
3.6 The end of artisans and the emergence of alternative arrangements
3.7 Contracting and its long-term effects on people, processes and production
3.8 The rise and fall of trade unionism in construction
3.9 The National Building Strike and its long-term consequences
3.10 Time for change?
3.11 Government intervention the impact of the Latham and Rethinking Construction reports
3.12 So where is construction currently and what is next?
3.13 Conclusion
Chapter 4 Understanding the environment markets and competition
4.1 Objectives of this chapter
4.2 Appreciating the context of construction
4.3 How are markets considered?
4.4 Appreciating the dynamics of markets and competition
4.5 Overall analysis of the environment
4.6 What are the dynamics of competition? 71
4.7 Analysing competitive behaviour a consideration of adaptive strategy
4.8 How do markets grow?
4.9 Competitive advantage
4.10 Conclusion
Chapter 5 Strategy and its connection with consumers and customers the keys to success
5.1 Objectives of this chapter
5.2 Defining consumers and customers
5.3 Customers who are they and what do they want?
5.4 The use of customer-profiling
5.5 Customercompetitor matrix
5.6 Importanceperformance analysis
5.7 Market segmentation
5.8 Revisiting Miles and Snows analytical model of competitive behaviour
5.9 Using the BCG matrix to analyse customers
5.10 The McKinsey Directional Policy Matrix
5.11 Considering the value of these matrices
5.12 Making connections with consumers the importance of communication and feedback
5.13 The emergence of the concept of customer as king what the Japanese taught the west and how it has been developed
5.14 Conclusion
Chapter 6 Developing and maintaining organisational resources the basis for delivering strategy
6.1 Objectives of this chapter
6.2 Resource usage an overview
6.3 A contemporary consideration of how organisations use resources
6.4 The objective of adding value to resources
6.5 How resources are valued applying economic rent
6.6 How organisations develop capability based on their resources an appreciation of the importance of the resource-based perspective (RBV)
6.7 Resources and their place in the structure
6.8 Using VRIO framework to decide on resource application
6.9 The importance of resources, distinctive capability and core competences
6.10 Developing an understanding of people, productive capability and finance
6.11 Using integration as a tactic to obtain resources
6.12 Conclusion
Chapter 7 Organisation[al] matters a strategic perspective of the importance of how to manage people
7.1 Objectives of this chapter what is organisation?
7.2 Organisation and structure a consideration of contemporary changes in perception
7.3 Structure, processes and relationships virtuous combinations?
7.4 Purpose and organisation
7.5 Setting objectives the importance of mission
7.6 Organisational configuration
7.7 Leadership
7.8 Getting the best from people the secret of really successful organisations
7.9 The importance of organisational culture
7.10 Conclusion
Chapter 8 Knowledge, innovation and technology the keys to the future
8.1 Objectives of this chapter
8.2 Knowing and doing linking them together to ensure appropriate action
8.3 The context of construction
8.4 Defining knowledge
8.5 Learning as a way of organisational life
8.6 What is innovation?
8.7 The importance of technology
8.8 Conclusion
Chapter 9 Change the only constant in strategy
9.1 Objectives of this chapter
9.2 The theoretical basis of change management
9.3 Strategic change in organisations deriving an understanding of what is involved
9.4 Types of strategic change
9.5 The causes of change
9.6 How to manage change
9.7 A change for the better? Challenging the assumptions of the planned approach
9.8 Emergent models of change
9.9 The role of managers in change
9.10 Strategic leadership approaches
9.11 Changing the way things are really done
9.12 Communicating change
9.13 Potential problems with change
9.14 Conclusion
Chapter 10 Considering the development of strategic options
10.1 Objectives of this chapter
10.2 What to do?
10.3 The importance of resources in making choice
10.4 Using the value chain to consider resources
10.5 Andrews and SWOT
10.6 The use of a resource-based view
10.7 The importance of core competences
10.8 Using the six criteria to judge strategy
10.9 The ADL Matrix
10.10 Who makes the decision?
10.11 Using scenarios
10.12 The importance of context
10.13 Conclusion
Chapter 11 Implementing the strategy issues, dilemmas and delivery of strategic outcomes
11.1 Objectives of this chapter 223
11.2 Getting to the end the difference between intended and realised strategy
11.3 The influence of purpose and dynamics on resources used
11.4 Planning for action
11.5 Making it happen the influence of Kaplan and Norton
11.6 Communication and approaches
11.7 Strategic control
11.8 Dealing with failure
11.9 How to recover
11.10 Retrenchment strategies
11.11 Turnaround strategies
11.12 Managing in recession and decline
11.13 What about turbulent markets?
11.14 A general review of how to ensure that strategy remains coherent
11.15 Conclusion
Chapter 12 Turning theory into practice some empirical examples of strategy in construction organisations
12.1 Introduction to this chapter
12.2 An overview of the contributions of strategic practice
12.3 Continual improvement in Thomas Vale as a way of life
12.4 Past, present and future survival strategies in the face of a global downturn in construction work
12.5 Specialisation vs generalisation in the construction industry a strategic overview: Adonis construction
12.6 Interserve
12.7 Innovation and creativity in Morgan Ashurst
12.8 As safe as houses the importance of the NHBC
12.9 Strategic management and change in construction: The Argent Perspective
12.10 Wates Construction
12.11 Strategic collaborative framework partnerships in Birmingham Urban Design
12.12 Is it possible for a small quantity surveying consultancy to survive and thrive in an economic crisis?
12.13 Strategic management in a micro-organisation
References
Further Reading
Glossary
Index
