Management models -- love them or hate them, they're at the heart of management thinking and practice. They have two main purposes. The first is to provide a framework for improving business performance. The second is to help managers and management consultants get away with murder by intimidating the uninitiated with buzzwords and acronyms. Key Management Models takes the reader through each of these essential management tools in a clear, structured and practical way by answering the following key questions: *What's the big idea? *When do I use it? *In the final analysis, is it any good? From essential management tools like kaizen, overhead value analysis and benchmarking, to models developed by Gods of management thinking like Belbin, Handy, Kotter and Mintzberg, you'll find dozens of new ways to improve your business and from now on you'll never have to admit you don't know your way around risk reward analysis.