`Very insightful ... It should be very helpful to anyone who has to deal with the process of organizational change.' Paul E. Lego, Chair and CEO, Westinghouse Electric Corporation
`A timely contribution. Most major corporations are grappling with the issues discussed in this book. It provides a wealth of good ideas and real experience. I highly recommend it.' Paul A. Allaire, Chair and CEO, Xerox Corporation
`It is rare to read a book, like this one, in which all the contributions are excellent ... Each is full of food for thought. The authors go to the heart of the most difficult issues and their analyses are crisp and tight ... The book helped me to reflect, to agree, and to disagree. I recommend the book.' Chris Argyris, Sloan Management Review
`A readable and very relevant account of how organizations can, and should, transform their structures and practices to compete in the world economy.' Long Range Planning