First published in 2003. Routledge is an imprint of Taylor & Francis, an informa company.

Part 1. From Public Management to Governance 1. Understanding Public Management and Governance (Tony Bovaird and Elke Loffler) 2. The Changing Context of Public Policy (Tony Bovaird and Elke Loffler) 3. The Size and Scope of the Public Sector - An International Comparison (Peter Jackson) 4. Public Management in Flux - Trends and Differences across OECD Countries (Alex Matheson and Hae-Sang Kwon) Part 2. Public Management 5. Strategic Management in Public Sector Organizations (Tony Bovaird) 6. Marketing in Public Sector Organizations (Tony Bovaird) 7. Contracting for Public Services: Competition and Partnerships (Andrew Erridge) 8. Changing Roles of Public Financial Management (James L. Chan) 9. Moving to e-Government: The Role of ICTs in the Public Sector (Christine Bellamy) 10. Performance Measurement and Management in Public Sector Organizations (Geert Bouckaert and Wouter van Dooren) 11. Quality Management in Public Sector Organizations (Elke Loffler and Tony Bovaird) 12. Scrutiny Through Inspection and Audit: Policies, Structures and Processes (John Clarke) Part 3. Governance as an Emerging Trend in the Public Sector 5. Governance and Government - Networking with External Stakeholders (Elke Loffler) 6. Public Leadership (Mike Broussine) 7. Engaging with Citizens and other Stakeholders (Steve Martin) 8. Changing Equalities: Politics, Policies and Practice (Janet Newman) 9. Ethics and Standards of Conduct (Howard Davis) 10. Evidence-based Policy and Practice (Annette Boaz and Sandra Nutley)