Step-by-step guidance through the units, evidence and assessment for the Level 2 Diploma (formerly NVQ). Work-based learning can be challenging but Caroline Morris and Val Michie have set out all the information and practical help you need to get your qualification. This guide includes all 9 of the Core Units and a selection of the most popular optional units - the ones that most people tend to encounter in Health and Social Care jobs. The book is packed with a range of Health and Social Care case studies. Inside you'll also find a range of features designed to help you work through your units with confidence: - Get ready for assessment; tick off your understanding of what's required and keep track of your progress. - Make sure you know to prepare the correct evidence using our Evidence & Practice Activities, tips on gathering written portfolio evidence and how to demonstrate competence. - The textbook focuses on what you really need to know in simple language. - Written by experienced External Verifiers for a major awarding body. - Suitable for City and Guilds, Edexcel, EDI, OCR and all other awarding bodies.