This book reveals the secret to balancing organisational training requirements with individual needs and helps HR and training professionals design appropriate, engaging and effective training. This highly readable and practical text covers: making background choices - programme structure, venue, training deliverer(s), group composition, cost etc; setting objectives that are not only specific, measurable and achievable but win participants commitment by being real and relevant; incorporating the key design dimensions - credibility, commitment, risk, attention and manoeuvrability; accommodating personality, ability and learning style differences; and, improving your own learning through interactive case studies that illustrate classic training challenges. By analysing the options and providing sound guidelines on how to position your training, this book will ensure you select the best choices and design training that works every time.