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Part I The context for deciding what to do: 1. Key Themes for Social Work Practice. Chapter Preview. Social Work, Social Welfare, and Social Sciences; Ecological Perspective. Problem Solving. Worker and Client as Partners. Readiness for Practice. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 2. Use of Knowledge and the Ecological Perspective. Chapter Preview. Systems Theory. Ecosystems. Borrowed Knowledge. Knowledge Developed by Social Work. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 3. Problem Solving: A Process for Social Work Practice. Chapter preview. Problem Solving as a Life Process. Problem Solving in Social Work. Defining Client. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 4. Client-Worker Partnership. Chapter Preview. Nature of Worker-Client Partnership. Partnership as Respect for individual Dignity and Uniqueness. Partnership and Self Determination. Worker Self-determination? Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 5. Sources of Authority for Social Work Practice. Chapter Preview. Authority from the Client. Authority from the Profession. Authority from the Agency. Managing Conflicts Among the Sources of Authority. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 6. Ethical Practice. Chapter Preview. Values and Ethics. Primary Ethical Duty is to Clients. Duty of Competent Practice. Advocacy for Social Justice as an Ethical Duty. Maintaining a Professional Relationship and Dual Relations. Rethinking Confidentiality. Ethical Dilemmas. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 7. Relationship in Social Work Practice. Chapter Preview. Development of Relationship. Elements of Relationship. The Helping Person. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. Part II Tools for deciding what to do: 8. Engaging Potential Clients. Chapter Preview. Communication and Social Work. Getting Started. The Tasks of Engagement. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 9. Communicating Across Cultures. Different Communicating Styles. Cultural Competence. Pitfalls to Avoid. Reading. Learning Exercises. References. 10. Data Collection and Assessment. Chapter Preview. What is Assessment?. What Data is Needed? Data Collection. Interviewing and Social Work. Processing Data and Decision Making. Assessment as a Continuous Process. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. 11. The Service Agreement. Chapter Preview. Service Agreement. Interventive Roles. Chapter Summary. A Look Forward. Reading. Learning Exercises. References. Part III Tools for doing the decided: 12. Interventive Methods to Mobilize Power. Chapter Preview. Securing Resources for Clients. Increasing Client Awareness of Self. Strengthening Client Communication Skills. Providing Information for Clients.