Using case studies, practical examples and exercises, candidates can learn the skills they need to pass the exam and test themselves along the way. Written by experienced trainers, it provides everything learners need for a full understanding and practical knowledge of syllabus 4.0. Approved and accredited by the ECDL foundation. Clear, simple guidance on all of the ECDL modules. Basic computer terms and concepts explained in plain English. Over 700 screen images and illustrations to guide the student through Microsoft Office 2003 (R) applications. "How-to" information based on practical examples of everyday tasks. Short cuts and insider tips drawn from the real-world experience of computer professionals. Summary of critical information at the end of each section. Over 250 easy-to-follow exercises.