Brian Johnson is a product manager for Microsoft. He's the author of a number of technology books including (with Duncan) Xbox 360 For Dummies. You can find out more about Brian by visiting his blog at http://bufferoverrun.net. Duncan Mackenzie is a software developer at Microsoft working on several Web video sites, including http://on10.net and http://channel9.msdn.com. When he isn't working or writing, he spends most of his time with his wife and two kids, and when they are asleep he fires up the Xbox 360. At any given moment you may find him online playing Viva Pinata, Oblivion or Halo 3. He has a habit of watching TV show episodes on his Zune, including Star Trek: Enterprise and Avatar: The Last Airbender. You can contact Duncan through his Web site, www.duncanmackenzie.net. Harvey Chute is owner and editor of Zunerama.com, an online resource center for Zune owners. He moderates Zunerama's user boards, oversees the site's technical support section, conducts photo reviews of Zune players and accessories, and writes the site's daily Zune blog. A project manager and software developer for a national systems integration and consulting company, Harvey has authored over fifty internal technical documents, white papers, and consulting deliverables. His interests include software development, gadgets, music, photography, woodworking, running, snowboarding, and enjoying life with his wife and three daughters.