This work is based on five additional years of research by the author of Managing Generation X, and comes through consulting with Fortune 500 companies about getting productivity from this new type of workforce. The author also brings to the table useful stories about how managers at some of the world's most influential corporations are quietly coming up with innovation solutions. Among the book's most provocative findings are: retention is no longer the name of the game; fluidity is; in every company there are people creatively solving problems; a downturn in the company will not mean a return to the old ways; staff the work, not the job; and pay people only when they deliver valuable results.