Personalising public services Catherine Needham (University of Birmingham)

Name: Personalising public services von Catherine Needham (University of Birmingham)
SKU: 9781847427595
Price: 10.49 EUR
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Personalising public services Catherine Needham (University of Birmingham)

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Zusammenfassung

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Personalising public services Zusammenfassung

Personalising public services: Understanding the personalisation narrative Catherine Needham (University of Birmingham)

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

Personalising public services Bewertungen

Needham's policy narrative thesis is a welcome and persuasive critique of the manner in which policies are formed and implemented. British Politics and Policy at LSE blog
Catherine Needham is one of the leading researchers into the personalisation agenda across diverse areas of the welfare state. This book is well researched, well written, accessible and highly topical - it's essential reading for anyone interesting in the reform of public services. Jon Glasby, Professor of Health and Social Care, University of Birmingham
Catherine Needham's thoughtful and nuanced analysis of personalisation makes this essential reading for students of social policy. This accessible and scholarly book also makes a major contribution to the policy analysis literature. Marian Barnes, University of Brighton

Über Catherine Needham (University of Birmingham)

Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.

Inhaltsverzeichnis

Personalisation as narrative; Paternalism, consumerism and personalisation; Personalised public services; Policy translation: how personalisation spreads; Commissioning personalised services; Personalising the front-line; Personalisation, citizenship and the state; Conclusion.

Zusätzliche Informationen

Sku

GOR006352083

ISBN 13

9781847427595

ISBN 10

1847427596

Titel

Personalising public services: Understanding the personalisation narrative Catherine Needham (University of Birmingham)

Autor

Catherine Needham (University of Birmingham)

Zustand

Gebraucht - Sehr Gut

Bindung

Broschiert

Verlag

Policy Press

Datum

20110727

Anzahl der Seiten

216

Preise

N/A

Begleitschreiben

Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.

Hinweis

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