This study provides an introduction to the effective use of mathematical and statistical techniques in business operations. It works from first principles and builds towards a complete understanding of quantative methods as required on first level undergraduate, graduate and professional courses. role of information technology in quantative techniques and includes an additional chapter on computational aids. An optional diskette is now available, as is a Lecturer's Guide which can be obtained from the publisher by lecturers recommending this text. Reference is made to MINITAB and LOTUS 1-2-3 throughout the main text. It is designed for 1st and 2nd year undergraduates in business studies/finance degrees, as well as DMS and MBA students.