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Introduction to the Hospitality Industry Clayton W. Barrows (Whittemore School of Business and Economics, University of New Hampshire)

Introduction to the Hospitality Industry von Clayton W. Barrows (Whittemore School of Business and Economics, University of New Hampshire)

Introduction to the Hospitality Industry Clayton W. Barrows (Whittemore School of Business and Economics, University of New Hampshire)


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Zusammenfassung

Readers preparing to work in hospitality will enter a field that is quickly evolving. The rise of the global economy, ecotourism, internet commerce, and changing consumer demands are just some of the factors they will be dealing with in this exciting and dynamic industry.

Introduction to the Hospitality Industry Zusammenfassung

Introduction to the Hospitality Industry Clayton W. Barrows (Whittemore School of Business and Economics, University of New Hampshire)

Readers preparing to work in hospitality will enter a field that is quickly evolving. The rise of the global economy, ecotourism, internet commerce, and changing consumer demands are just some of the factors they will be dealing with in this exciting and dynamic industry. This new edition gives readers the foundation they need to thrive in today's hospitality industry, covering everything from finance to operational issues. The Eighth Edition of Introduction to the Hospitality Industry features both historical perspectives and discussions of new trends in a variety of sectors of the hospitality business, including food service, lodging, and tourism.

Additional international examples of hospitality and tourism operations have been included throughout the text. This book covers all the latest trends, challenges, and opportunities in the hospitality industry. Readers will have a strong overview of the industry, where it fits into the broader world, the major issues and challenges in the field, and the many possible career paths that await them.

Über Clayton W. Barrows (Whittemore School of Business and Economics, University of New Hampshire)

Clayton W. Barrows is Professor of Hospitality Management at the University of New Hampshire.

Tom Powers is Professor Emeritus at the School of Hospitality and Tourism Management at the University of Guelph in Ontario, Canada.

Inhaltsverzeichnis

Part 1. Perspectives on careers in hospitality 1

Chapter 1. The hospitality industry and you 3

Chapter 2. Forces affecting growth and change in the hospitality industry 33

Part 2. Food service 61

Chapter 3. The restaurant business 63

Chapter 4. Restaurant operations 103

Chapter 5. Restaurant industry organization : chain, independent, or franchise? 127

Chapter 6. Competitive forces in food service 159

Chapter 7. Issues facing food service 183

Chapter 8. On-site food service 213

Chapter 9. Lodging : meeting guest needs 257

Chapter 10. Hotel and lodging operations 293

Chapter 11. Forces shaping the hotel business 333

Chapter 12. Competition in the lodging business 367

Part 4. Travel and tourism 405

Chapter 13. Tourism: Front and center 407

Chapter 14. Destinations: Tourism generators 437

Part 5. Hospitality as a service industry 483

Chapter 15. The role of service in the hospitality industry 485

Zusätzliche Informationen

GOR007788519
9780470399163
0470399163
Introduction to the Hospitality Industry Clayton W. Barrows (Whittemore School of Business and Economics, University of New Hampshire)
Gebraucht - Sehr Gut
Broschiert
John Wiley & Sons Inc
2011-03-11
576
N/A
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