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Professional Communications in Eye Care Ellen Richter Ettinger (Associate Professor, State University of New York, State College of Optometry, New York)

Professional Communications in Eye Care von Ellen Richter Ettinger (Associate Professor, State University of New York, State College of Optometry, New York)

Professional Communications in Eye Care Ellen Richter Ettinger (Associate Professor, State University of New York, State College of Optometry, New York)

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Zusammenfassung

Recent research shows that the quality of the doctor-patient relationship has a significant impact on the outcome of clinical care. To optimize the delivery of clinical care, the basics of communications skills for improving the doctor-patient interaction are presented in this book.

Professional Communications in Eye Care Zusammenfassung

Professional Communications in Eye Care Ellen Richter Ettinger (Associate Professor, State University of New York, State College of Optometry, New York)

A must-have reference to develop effective communication skills to optimize the delivery of clinical care. Specific strategies for interaction are discussed and illustrated in clinical case studies. * - Basic text describing effective doctor-patient communications * - Contains over 80 case studies illlustrating the application of effective communication skills in clinical situations * - Suggests strategies for better communication in difficult clinical situations, including when delivering bad news, when interviewing pediatric, geriatric, psychiatric, or other special patient populations

Inhaltsverzeichnis

How to Use This Book; Introduction: Bridging the Art and Science of Clinical Care; COMMUNICATION SKILLS; Models of Effective Communication; The Patient-Oriented Interview; Good Listening and Responding Skills; Nonverbal Communication Skills; Delivering Bad News: Supportive Communication; Building Doctor-Patient Rapport; Building Patient Compliance; Patient Education: The Doctor as Teacher; Good Recordkeeping; Interdisciplinary Interactions and Communications; Doctor-Staff Communications; APPLYING COMMUNICATION TECHNIQUES IN THE CLINIC; Understanding the Patient's Experience; Optimizing Communication with Specific Patient Groups; Handling Difficult Patient Encounters; Communicating with Psychiatric Patients; Communicating with Pediatric Patients; Communicating with Patients from Special Populations; EXAMINATION OBSERVATIONS; CLINICAL INTERVIEWING: Basic Questions for Primary Care Optometric Interview; Follow-Up Questions on Symptoms; Contact Lens Interview; Vision Therapy Interview; Low Vision Interview; Pediatric Interview; General Medical Interview; INTERVIEW QUESTIONS FOR POTENTIAL OFFICE STAFF MEMBERS

Zusätzliche Informationen

GOR009913343
9780750693066
0750693061
Professional Communications in Eye Care Ellen Richter Ettinger (Associate Professor, State University of New York, State College of Optometry, New York)
Ellen Richter Ettinger (Associate Professor, State University of New York, State College of Optometry, New York)
Gebraucht - Sehr Gut
Broschiert
Elsevier Health Sciences
1994-04-12
344
N/A
Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
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