The facilitator's task of opening up discussion, getting ideas into the open and setting broad future direction is essential if a group is to reach consensus on a particular outcome and it is now one of the key techniques used in meetings and workshops. This practical introduction to the essential skills needed should help readers to develop a facilitation style that is unbiased and non-manipulative - allowing them to be in control without being overpowering. With detailed examples, proven tips for success, checklists and a self-assessment guide to help readers test their own personal approach to facilitation, the book aims to help readers to: understand the facilitator's role; develop the ideal structure for workshops and meetings; control agendas and help to focus the outcome of meetings; and to deal with difficulties.