An insightful guide to insight. Particularly good at identifying the barriers to getting there. Indeed, Klein's book moves our understanding of insight forward by significantly adapting the story we have about it. -- Julian Baggini * Financial Times *
Excellent. * Times Higher Education *
A brilliant discourse on a fascinating subject. It's written in a crisp, fluent, Gladwellish way and the pages flit by. * Management Today *
Seeing What Others Don't sheds light on those sudden realisations that can change the world. * Independent *
Klein takes us on a fascinating journey from medical breakthroughs to military strategy. He analyses why IT systems are dumb by design, and examines how Darwin started to understand evolution as well as how Crick and Watson discovered DNA. Seeing What Others Don't rattles along with pace and flair while being appropriately enough, packed with insight. * Engineering & Technology *
A timely contribution asking professionals, who want to improve their personal and professional performance, to think radically about the way they work. * The Actuary *
Klein has spent the best part of five years investigating the origins of insight. The collected stories are fascinating and help to illstrate the five causes of insight that Klein has discovered - the five Cs - noticing connections, coincidence, investigating curiosities, and capitalising on creative desperation. * Impact Magazine *
Vital to marketers looking to understand consumers needs, Seeing What Others Don't explains insight, how it works, why insights still matter, what triggers them and shows tips on how to nurture them. * Contagious *
Gary Klein pins down what until now has been the elusive topic of insight in his best and most personal work yet. The examples are memorable and Klein translates them into subtle and powerful lessons for practitioners and academics alike. -- Karl Weick, Rensis Likert Distinguished University Professor Emeritus, University of Michigan
A must-read for all leaders. -- General Anthony C. Zinni, USMC (ret)
PRAISE FOR GARY KLEIN * - *
No one has taught me more about the complexities and mysteries of human decision-making than Gary Klein. -- Malcolm Gladwell
Gary Klein is a living example of how useful applied psychology can be when it is done well. -- Daniel Kahneman, author of 'Thinking, Fast and Slow'
One the the most influential psychologists living today * Wired *