Offering advice on handling negotiations at any level, from major business deals to simple personal matters, this book is based on the author's belief that, if you assume that nothing is negotiable unless the other party indicates otherwise, you are missing opportunities to get better deals both for yourself and for the people you deal with. A special feature of the book is a multiple-choice self-assessment test at the start of each chapter. The author's answers are given, with a suggested score, and the intention is that the reader's progress through the book should result in improved negotiating skills and correspondingly higher scores.