This book provides an entertaining and practical tour-de-force for every trainer and performance improvement professional. It tackles the three universal and persistent questions of the profession: How do learners learn? Why do learners learn? And how do you make sure that learning sticks? Telling Ain't Training deliberately avoids the one-way communication of telling trainers how to be more effective. Instead, it uses an interactive approach that models the basic message of the book - that is, people learn best through active mental engagement. The ultimate goal of this book is to allow the reader an opportunity to break through learning barriers, to separate learning myth from research-based facts, and to dispel counterproductive beliefs and practices that harm the instructional process.