Contents: Preface; National libraries, Ian D. McGowan; Libraries and government, J.D. Hendry; From equal opportunities to tackling social exclusion, John Vincent and John Pateman; Public libraries, Ayub Khan and Stella Thebridge; University libraries, Bernard Naylor; Colleges of higher education, Scott Robertson; Government information services and libraries, Peter Griffiths; Learned, professional and independent libraries, Mary Nixon; Library history, Peter Hoare; Rare book librarianship and historical bibliography, David Pearson; Art libraries, Douglas Dodds; Music libraries, Pamela Thompson; News libraries, Richard Nelsson; Map libraries, Robert Parry; Local studies, Ian Jamieson; Archives, Elizabeth Shepherd; British and European Union official publications, Howard Picton and others; Patents, Stephen Adams; The book trade, Keith Sambrook; The impact of the internet on libraries, Phil Bradley; Education and training, Marion Huckle and Margaret Watson; Research, David Nicholas; Cooperation, Frances Hendrix; Publicity and promotion, Linda M. Smith; User education and user studies, Philippa Dolphin; Reference and information services, Bob Duckett; Library management systems, Lucy A. Tedd; Cataloguing, J. H. Bowman; Classification and subject organization and retrieval, Vanda Broughton, Indexing and abstracting, J. H. Bowman; Preservation, Alison Walker. Index.