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Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results John Stoker

Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results von John Stoker

Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results John Stoker


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Zusammenfassung

A compendium of ideas, frameworks, examples, and actions to improve conversations. It offers advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results.

Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results Zusammenfassung

Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results John Stoker

MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS

In Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchangesthat foster collaboration, improve performance, and achieve results.

"Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversationskills and eight principles give the novice and master insights and guidelines for improving conversation." -- Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of The Why of Work

"Great questions, great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice." -- Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of Help Them Grow or Watch Them Go

"Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life." -- Hyrum W. Smith, cofounder, FranklinCovey

"An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication." -- John H. Zenger, CEO, Zenger Folkman, and coauthor of How to Be Exceptional

"Stoker teaches true principles for getting Results, Respect, and great Relationships using REAL conversation." -- Brent D. Peterson, PhD, coauthor of Fake Work

Über John Stoker

John R. Stoker is the founder and president of DialogueWORKS, LLC. In these roles, John has worked extensively with numerous organizations, helping them increase their capacity to enhance effectiveness and improve results.

Inhaltsverzeichnis

CONTENTS
Foreword ix
Acknowledgments xiii
Introduction: How Do You Begin? xv
CHAPTER 1 What Keeps You Up at Night? 1
CHAPTER 2 Why Cant You See Whats Happening? 17
The Awareness PrincipleChoose to Be Conscious
CHAPTER 3 What Are REAL Conversations? 39
The Knowledge PrincipleDo to Know
CHAPTER 4 Do You Ruin Everything by Being You? 63
The Reflection PrincipleReflect Reflections
CHAPTER 5 How Do You Get Out of Your Stinking Thinking? 91
The Perception PrincipleRecognize and Suspendto Uncover
CHAPTER 6 Can You Talk About What Really Matters? 119
The Preparation PrinciplePrepare or Beware
CHAPTER 7 Do You Open Your Mouth and RemoveAll Doubt? 149
The Expression PrincipleExpress Your Intention
CHAPTER 8 How Is the Answer in the Question? 187
The Discovery PrincipleAsk to Reveal
CHAPTER 9 Why Ego Off? 219
The Connection PrincipleListen and Attendto Connect
CHAPTER 10 Progression: How Do You Move Forward? 245
Appendix 259
Notes 263
Index 267

Zusätzliche Informationen

GOR009614662
9780071815796
0071815791
Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results John Stoker
Gebraucht - Sehr Gut
Broschiert
McGraw-Hill Education - Europe
2013-06-16
304
N/A
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