Minute-taking is a routine but critically important activity in all voluntary organizations. Yet many people produce minutes which are hard to follow and do not meet minimum legal requirements. This starter guide provides all you need to know to carry out this key activity most effectively. It covers: common problems; preparing for a meeting; skills and techniques during the meeting; fact checking and effective presentation; special situations; and frequently asked questions. Including checklists and examples of good practice throughout, this handbook is for everyone in the voluntary sector who has responsibility for minute taking.