'This book will open doors to the world 'beneath the surface' of everyday interactions for managers unfamiliar with such territory. Its accessible language and examples will reach a broad audience.'- Professor Susan Long (PhD), Creative and Sustainable Organisation, RMIT University, Melbourne'An essential resource for anyone who wants to understand more fully what occurs in groups and organizational life and especially for those whose teaching and learning depend on making the inaccessible more accessible. I plan to make it required reading for teaching students how to consult to groups, organizations, and social systems. '- Debra A. Noumair, Associate Professor of Psychology and Education, Department of Organization and Leadership. Teachers College, Columbia University'The book is beautifully crafted; it takes us through experience into reflection and then into psychoanalytic theory so that the reader can learn and develop. The style of writing reflects the aims - it is accessible, reflective and takes the reader through a fascinating journey.'- Professor M. John McAuley, Head of Programmes: Research Degrees, Faculty of Organisation and Management, Sheffield Hallam University
