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The Innovative Sale: Unleash Your Creativity for Better Customer Solutions and Extraordinary Results Mark Donnolo

The Innovative Sale: Unleash Your Creativity for Better Customer Solutions and Extraordinary Results von Mark Donnolo

The Innovative Sale: Unleash Your Creativity for Better Customer Solutions and Extraordinary Results Mark Donnolo


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Zusammenfassung

Using one side of your brain has gotten you this far already. Imagine your success if you utilized both sides!

The Innovative Sale: Unleash Your Creativity for Better Customer Solutions and Extraordinary Results Zusammenfassung

The Innovative Sale: Unleash Your Creativity for Better Customer Solutions and Extraordinary Results Mark Donnolo

When it comes to strategies, salespeople usually veer toward one of two extremes: operating analytically...or by the seat of their pants. In this groundbreaking book on sales creativity, readers will learn how to integrate the right-brain aptitude for innovation with the left-brain affinity for logic and process. The result is a fresh, dynamic approach that addresses customers' needs while expanding the salesperson's entire way of thinking. Packed with real-life examples and powerful principles, The Innovative Sale reveals how to:

* Define the sales challenge

* Question assumptions and look for ways to reframe the problem

* Mine unrelated situations for fresh solutions

* Get comfortable with feeling lost as you explore new directions

* Break some rules and learn to "grow with the flow"

The Innovative Sale draws on the work of pioneering geniuses in design, architecture, and the arts to help salespeople develop a predictable creative process. With the tools and tips of this game-changing book in hand, they'll unleash their own unique powers of intuition and innovation, and land more sales than ever before-in ways they never imagined possible.

Über Mark Donnolo

MARK DONNOLO is a managing partner of SalesGlobe and founder of the SalesGlobe Forum. He has over 25 years of experience as a leading sales effectiveness consultant with companies such as IBM, Office Depot, LexisNexis, Comcast, KPMG, Iron Mountain, ATT, and Accenture.

Inhaltsverzeichnis

C o n t e n ts

Acknowledgments v

Introduction ix

Chapter 1 The Sales Innovation Dilemma 1

The Dilemma of Perception 6

The Dilemma of Constraints 12

The Dilemma of Personality 19

How Sales and Innovation Work Together 23

Chapter 2 The Innovative Sale Principles 27

Principle One: Pattern 31

Principle Two: Variety 38

Principle Three: Unity 43

Principle Four: Contrast 49

Principle Five: Movement 54

Principle Six: Harmony 61

Chapter 3 What's Your Problem? Laying

the Foundation and Gathering Insight 67

The Innovative Sale Process: An Overview 71

Step 1: Define the Challenge and Constraints 85

Step 2: Gather Insight 88

Chapter 4 Breaking Down Barriers 99

Breaking Down Brainstorming 102

Step 3: Create Initial Approaches 108

Step 4: Destroy False Constraints 110

Chapter 5: Where Are All the New Ideas? 119

Step 5: Combine Parallels 122

Step 6: Explore Horizontally 134

Chapter 6: The Attraction of Rejection 143

Step 7: Develop Vertically 148

Step 8: Implement and Communicate 156

Chapter 7: The Innovative Sale in Practice:

Delivering a Better Value Proposition 169

Working Through the Innovative Sale Process 170

Chapter 8: The Innovative Sale in Practice:

Designing Your Sales Process

and Customer Experience 197

Working Through the Innovative Sale Process 198

Chapter 9: The Innovative Sale in Practice:

Coaching Your Team 219

The Innovative Sale Assessment: Understanding Your

Sales Team's

Creative Quotient for Sales 222

Putting It into Action 239

Chapter 10: What's Your Creative Quotient for Sales? 245

Get Your Creative Quotient for Sales 246

Building Your Innovative Sale Muscles 247

Appendix: Your Revenue Roadmap: A Powerful

Left-Brained Approach for Connecting

the Sales Effectiveness Disciplines 259

Index 267

Zusätzliche Informationen

GOR007255989
9780814433478
0814433472
The Innovative Sale: Unleash Your Creativity for Better Customer Solutions and Extraordinary Results Mark Donnolo
Gebraucht - Sehr Gut
Gebundene Ausgabe
HarperCollins Focus
2014-03-16
288
N/A
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