A marvellous work of integration, retaining the authoritative, imaginative and intensely practical character of the first edition, this new edition has incorporated the very latest insights into a complex and challenging area with great clarity. It is full of interesting ideas and applications, lucidly expounded and creatively formatted for students and practitioners alike. Nigel Nicholson, London Business School In a very accessible style this book conveys essential research about why teams are the way they are. On this strong foundation it offers clear prescriptions for making teams better -- for their members, for the organisations in which they work. This deep--rooted advice--giving is enlivened with lots of first--hand wisdom, proving West to be the rare master of research and practice. Rick Guzzo Ph.D., Worldwide Partner, Mercer Human Resource Consulting The second edition of Effective Teamwork is a gem -- easy to read, comprehensive, and authoritative. Mike West covers all of the main issues of team formation, functioning, innovation, and performance from a distinctly psychological perspective. Essential reading for any introductory course into teamworking on BSc Management, MBA modules, or MSc in Occupational Psychology. Neil Anderson, PhD, Professor of Organizational Psychology, University of Amsterdam I found this book an excellent read. It manages to pack in all the relevant information and ideas that would be useful to a busy line manager looking for all the critical points that would help to develop or maintain a team. It also cuts through a lot of the mythology associated with what makes a good team and Ia m sure most line managers and HR professionals will find it valuable. Roger Williams, Operations Strategy Manager, United Utilities PLC Effective Teamwork is applied psychology at its best, without jargon, self--importance or intellectual pomposity. West is never guilty of a overcomplicating what are relatively simple aspects of human behavioura . His brief asides on complex topics such as strategy, listening, emotional intelligence, leadership and trust are absolute gems, conveying significant wisdom in a single paragraph. Fundamental to great teamworking is a practice and reflecta , a mantra that West has honed to perfection. Although the book is immensely rich in content, it is also easy to assimilate ... If you have any interest whatsoever in the pursuit of shared human endeavour in business, read Effective Teamwork. This is an indispensable reference work by an expert. It is also an extremely good read. Janey Howl, founding partner of First Class Coach, The Psychologist, October 2004, Vol. 17, No. 10