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Michele Elliott is the founder of the children's charity Kidscape, which works to keep children safe from bullying, abuse and other dangers. She is also a teacher and child psychologist and well known to the media. She writes a regular column for Family Circle and is often on TV and radio.

Part 1 Getting through the day: he hit me back first!; modern manners; bedtime; helping your child to make friends; things they need to know to keep safe; boosting your child's learning powers; money madness; teaching children to do chores without tears; watch what they're watching; what about those blasted computer games?; family meals; quiz - how do you rate as a scolder?; ways to avoid spanking your child. Part 2 Getting through life: 20 questions - how well do you know your child?; getting kids to talk to you; answering those important and sometimes embarrassing questions; the moral maze; ways to motivate your child to be a winner; the ten worst and ten best things you can say to your kids; ways to keep your sanity as a parent; create holiday magic without a price tag; what you and your child need to know when you go out without them; ways to bribe your child. Part 3 Getting through a crisis: what to do when your kids screw up; ways to deal with lying, cheating and stealing; what to do when your child is in with a bad crowd; ways to stop kids swearing; what to do about lost children; what to do about bullying; helping your children deal with divorce or separation; helping children cope with grief; ten parents tell their worst regrets.