This book provides a dynamic collection of tools, techniques and strategies which facilitate excellence throughout the work environment. By studying the way you access and disseminate information through the language you use, your perceptions, and the values you hold, this book will lead to:

Increasing your repertoire of excellence

Different ways of filtering information

Developing greater rapport

Formulating key questions for clarification

Transferring skills and resources

Extending your map of the world

NLP in a week has now been fully revised for the 2002 series relaunch.