This book is a straightforward guide for would-be coaches, for those already working in the professional development arena, and for any one using coaching skills in their life. It highlights the essential coaching skills and qualities, how they are employed in given situations and what makes the coaching process successful, valuable and worthwhile. Written in simple, straightforward fashion and illustrated with case histories, the book will build coaching relationships that help realise the full potential of individuals and organisations. - What is coaching? - Preparing yourself to be a coach - The coaching process - Individual, team and group coaching - Dos and Don'ts in the coaching process - Measuring coaching effectiveness - Forms and toolkit for coaching