Sometimes help comes from the most unlikely places ...Living in a small village like Hibberton, it's expected that your neighbours help you in a time of need. But when Andrea Kelly's house burns down, taking all her worldly possessions with it, it's the distant and aloof Doctor David Adams - the person she would least expect - who opens his door not just to her, but to her three kids and slightly dotty elderly mother as well. Andrea needs all the help she can get, dealing with the aftermath of the fire and the suspicious absence of her husband, Jonathan. But as she gets to know David and his troubled son, Jake, she begins to realise that maybe they need her help as much as she needs theirs ...