Quality and Competence: Integrating Quality Assurance into Competence-based Systems Shirley Fletcher
As more organizations introduce competence-based training systems (such as NVQs), the need to understand and implement appropriate quality assurance systems grows in importance. This book offers practical advice on how to design and implement a quality assurance framework which will support the operation of work-based assessment standards. All the key issues involved in setting up organizational quality assurance systems are covered. Full use is made of a range of case studies and examples of models in practice with which the author has been involved from a wide range of organizations in several different countries.