Undergraduate/graduate-level courses in Organizational Behavior, Organizational Psychology, and Human Relations in departments of management, public administration, psychology, social work, political science, and education. This highly reputable text continues to provide the most comprehensive, reality-based review of organizational behavior of its kind. Fully engaging students with its lively, conversational style, it helps students explain and predict behavior in organizations - pivoting discussions around three levels of analysis: the individual, the group, and the organization system. *Contemporary content: E.g. Hudson Institutes Workforce 2020 report, organizational-citizenship behavior, emotions, trust, low and high context cultures. *Myth or Science boxes. *New/revised Point - Counterpoint dialogues. *Internet search exercises.