'Paradoxes are part of life and are especially evident in the family business. Family Business as Paradox is an excellent manual for how to manage paradox in the family business. The Polarity mapping model is well explained and can be a very helpful process in working through the many issues that family businesses encounter. This book will be helpful and empowering to any family business who wants to go from 'either/or' to 'both/and' in managing paradox.' - Mary Andringa, President & CEO, Vermeer Corporation (USA)
'The 43 years that I spent in our family business made me realize that managing paradoxes is crucial to family business success. One of Murugappa family's core values is to maintain a style of operations befitting our size, yet reflecting moderation and humility. The authors consider precisely such paradoxes in this book. More importantly, they provide a practical problem-solving framework to manage such family business paradoxes and the conflicts that arise as a result. This book is a must-read for all multi-generational families in business.' - M.V. Subbiah, past CEO, The Murugappa Group (India)
'This book comes at just the right moment for us. As we go through the process of transition to a fourth generation business, I found a fresh perspective on the issues we all know about. There are some really creative ideas as to how to build on the positives which we will use as we move forward.' - Thomas G. Bata, Chairman. Bata Group (Canada)
'Schuman, Stutz and Ward shed light and bring clarity to some of the murkier and more complex aspects of family business through their astute analysis of the inherent tensions and strengths of the many paradoxes that are family business.' - Robert Pasin, President & CEO, Radio Flyer Inc.(USA)
'Family business paradoxes are real and mutual acceptance of these paradoxes requires profound analysis. As an example, business transfer to the next generation always brings to the forefront many issues as the transfer is also an emotional process. I greatly appreciate the authors' long-term approach and focus on family businesses. I warmly recommend this book as essential reading for all family entrepreneurs.' - MaaritToivanen-Koivisto, President & CEO, Onninen Oy (Finland)
'The opportunity to honor tradition while remaining dynamic and relevant to current and future guests is both challenging to our management team and energizing. Until I read this book, I had not considered the many paradoxes that are inherent in family business and I certainly didn't realize that it was possible to have it all, to achieve both sides of the paradox, to have both tradition and change, to have growth and liquidity, to know that putting the family first may be in the best interest of the family business. I so appreciate the wealth of information presented in this book. Thanks to Amy Schuman, Stacy Stutz and John Ward for sharing all of this with us!' - Dini Pickering, Vice Chairman of the Board, The Biltmore Company (USA)
'The authors examine the reality of living and working with the ambiguities present in all family businesses and provide new tools for their analysis and objective understanding. This book will allow and encourage family business stakeholders to recognize problems as paradoxes and progress from instinctive to deliberate, explicit management. New skills thereby attained will be energizing and invigorating, providing leverage to capitalize upon effective family business dynamics.' - Alex Scott, Executive Chairman, Sand Aire Limited (UK)
'Paradox is normal in our family business. We allocate a lot of quality time in our family meetings to look for dual solutions. A common family mission mindset with real team spirit is essential to achieve long lasting commitment.' - David Lee, Chairman, Lee Kum Kee Co. Ltd. (Hong Kong)