'Rarely have so many leading experts in the training of library staff been brought together to advise the sector on how to achieve outstanding results through both internal and external training programmes. This volume is essential reading for any library manager with a staff training responsibility.' Peter Brophy, formerly Manchester Metropolitan University, UK 'For an industry conscious of the impact of technological development and emerging competitors in information management and provision, this third volume of the Handbook is a good, broad resource of best practice for skill development to meet the challenges of the modern library...some excellent chapters, notably on mentoring, and some very good suggestions for learning activities...training managers will benefit most from the books content.' Australian Academic & Research Libraries a solid contribution to the field of library training practice and development... New Library World