My Account
Log in
Registration
Wishlists
Help
All
All
Books
Rare Books
DVD & Blu-Ray
Music
Video games
No elements found. Consider changing the search query.
List is empty.
Search
Search
Cart
Highlights
Fiction Books
Non-Fiction Books
Children's Books
Rare Books
Music
DVD & Blu-Ray
Video Games
Category
Wishlists
Cart
My Account
All
All
Books
Rare Books
DVD & Blu-Ray
Music
Video games
No elements found. Consider changing the search query.
List is empty.
Search
Search
Free Shipping in Australia
Trustpilot
Proud to be B-Corp
Home
Jochen Wirtz (Nus, S'pore) Books
Books by Jochen Wirtz (Nus, S'pore)
Services Marketing: People, Technology, Strategy (Ninth Edition)
by Jochen Wirtz (Nus, S'pore)
New
$144.39
inc. GST
Add to cart
Services Marketing: People, Technology, Strategy (Eighth Edition)
by Jochen Wirtz (Nus, S'pore)
Very Good
$40.99
inc. GST
Add to cart
Designing Complaint Handling And Service Recovery Strategies
by Jochen Wirtz (Nus, S'pore)
Like New
$19.49
inc. GST
Add to cart
Winning In Service Markets: Success Through People, Technology And Strategy
by Jochen Wirtz (Nus, S'pore)
New
$115.89
inc. GST
Add to cart
Pricing Services And Revenue Management
by Jochen Wirtz (Nus, S'pore)
New
$29.19
inc. GST
Add to cart
Managing People For Service Advantage
by Jochen Wirtz (Nus, S'pore)
New
$30.39
inc. GST
Add to cart
Designing Customer Service Processes
by Jochen Wirtz (Nus, S'pore)
New
$29.19
inc. GST
Add to cart
Managing Customer Relationships And Building Loyalty
by Jochen Wirtz (Nus, S'pore)
New
$29.59
inc. GST
Add to cart
Balancing Capacity And Demand In Service Operations
by Jochen Wirtz (Nus, S'pore)
New
$28.79
inc. GST
Add to cart