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Managing Business Improvement and Quality Barrie G. Dale (University of Manchester, UK)

Managing Business Improvement and Quality By Barrie G. Dale (University of Manchester, UK)

Managing Business Improvement and Quality by Barrie G. Dale (University of Manchester, UK)

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$83.99
Condition - Very Good
Only 1 left
Very Good

Summary

* Provides students and managers with a complete overview of all the business. * Improvement techniques presently used internationally. * Based on widespread research involving the collaboration of 18 organisations on 31 manufacturing sites in the UK, US and Europe.

Managing Business Improvement and Quality Summary

Managing Business Improvement and Quality: Implementing Key Tools and Techniques by Barrie G. Dale (University of Manchester, UK)

Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.

About Barrie G. Dale (University of Manchester, UK)

Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester.

Ruth McQuarter is a Research Associate and Honorary Lecturer at the Manchester School of Management.

Table of Contents

Preface.

1. The Role of Tools and Techniques in Total Quality Management.

2. Tools and Techniques: An Introduction.

3. Difficulties Encountered in the Use of Tools and Techniques.

4. Key Influences on the Use of Quality Management Tools and Techniques.

5. Implications for Education and Training.

6. An Overview of Common Tools.

7. An Overview of Common Techniques.

8. Tools and Techniques: An Assessment Methodology.

References.

Index.

Additional information

GOR004817816
9780631207887
0631207880
Managing Business Improvement and Quality: Implementing Key Tools and Techniques by Barrie G. Dale (University of Manchester, UK)
Barrie G. Dale (University of Manchester, UK)
Used - Very Good
Paperback
John Wiley and Sons Ltd
1998-01-12
204
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Managing Business Improvement and Quality