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Communication Skills in Health and Social Care Bernard Moss

Communication Skills in Health and Social Care By Bernard Moss

Communication Skills in Health and Social Care by Bernard Moss

Reviews:
$56.99
Condition - Like New
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Like New

Summary

Presented in a unique and easy-to-use dictionary format, this practical guide will help studentsunderstand and apply the principles of effective communication.

Communication Skills in Health and Social Care Summary

Communication Skills in Health and Social Care by Bernard Moss

Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting.

Presented in a unique and easy-to-use dictionary format, this practical guide will help studentsand practitioners understand and apply the principles of effective communication. From the how to practicalities through to challenges and honing existing skills, this book will ensurethey have the confidence and knowledge to communicate skilfully and successfully in many different contexts and settings.

This book is essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.

The new edition features:

  • New entries covering social media, mindfulness, several tricky topics, and much more.
  • Service user snippets to help address and understand the issues about service user perspectives.
  • Skills to ensure you are engaging with the Professional Capabilities Framework.

Communication Skills in Health and Social Care Reviews

This is an excellent book for those students who want to explore and understand different themes in relation to developing effective communication skills. The book covers such a broad area this in an excellent reference book for those students and practitioners who want to develop their communication sills further. The author has put together helpful activities in each chapter which help develop the key themes. This would be one of my go to books as a student or a practitioner when I was thinking about how I communicate and would be something I would keep in my bag as a quick reference. As a Manager I wished I had this when supervising my practioners as I can see some of the activities being really useful in supervision sessions.

-- Jason Loffman

The new edition will be a constant companion for learners in their development of compassionate and effective communication skills. The inclusion of the voice of the service user is a wonderful addition and my students will love this book.

-- Sally Riggall

I found this book very useful. I reached forit throughout my course and found the information extremely useful for my studies.I admired the layout of the book with its simplistic style,and I never found myself struggling to find the right information within the book.

-- Chelsea Hage
The book is simply written in an easyto understand format. As a student I found it quite easy to relate to the theories, particularly due to the clearly detailed explanations given throughout the book. Definitely a good source of simple written knowledge. -- Sihle Precious Mabena
Communication Skills in Health and Social Care is a great introductory book, supporting students to build knowledge and understanding of communication skills, before they tackle the more theoretical, in-depth and subject-speci?c literature. -- Emma Reith Hall, Nottingham Trent University

About Bernard Moss

Bernard Moss was Emeritus Professor of Social Work Education and Spirituality at Staffordshire University. He was responsible for teaching communication skills to social work students for over a decade. His highly interactive and experiential approach to teaching gave students an opportunity to take responsibility for their own learning and development as trainee practitioners. His teaching excellence was recognised by the Higher Education Academy UK, who in 2004 awarded him a National Teaching Fellowship, in 2007 a Senior Fellowship, and in 2013 Principal Fellowship status. He was part of the working group established by the Social Care Institute for Excellence to prepare a report on the literature on communication skills for social work, and also produced a DVD on the use of large-group role play in higher education. He was one of only three UK university teachers to be invited to contribute a chapter to the prestigious international publication Inspiring Academics: Learning with the Worlds Great University Teachers, published in 2011 by the Open University Press. He published widely on the theme of spirituality, for which he was awarded a PhD by Staffordshire University in 2011. His book on Spirituality and Social Work, co-authored with Professor Margaret Holloway in 2010, has been widely acclaimed. In 2016 he co-authored with Dr Jan Sellers an international book on the use of labyrinths in Higher Education ( Learning with the Labyrinth: Creating Reflective Space in Higher Education. Palgrave) and the contribution that labyrinth walks can make to enrich the learning and teaching process for students and staff, as well as enhancing their general well-being.

Table of Contents

Introduction Acceptance Active Listening Advising Advocacy Anti-discriminatory Practice Assertiveness Assessment Barriers to Good Communication Breaking Bad News Chairing Meetings Challenging Communication and Social Media Complaints Confidentiality Conflict Management Counselling Court Room Skills Ecomaps Emotional Intelligence (EI) Empathy Empowerment, Resilience and a Strengths Perspective Endings Establishing a Professional Relationship Feedback Giving and Receiving Genograms Getting Unstuck Group Work Information & Communication Technology (ICT) and Health Informatics Interpreters Interprofessional Collaboration Interviewing Children Labyrinths Learning Difficulties Loss Mediation Skills Mindfulness Motivational Interviewing Non-verbal Communication Overcoming Fears and Anxieties Professional Capabilities Framework (PCF) Reflective Practice Religion Spirituality Suicide Supervision Talks and Presentations Telephone Skills Time Management Tricky Topics: Sexuality and Death Whistle Blowing Wrong Messages

Additional information

GOR008612958
9781526401335
1526401339
Communication Skills in Health and Social Care by Bernard Moss
Bernard Moss
Used - Like New
Paperback
Sage Publications Ltd
2017-06-05
272
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
The book has been read, but looks new. The book cover has no visible wear, and the dust jacket is included if applicable. No missing or damaged pages, no tears, possible very minimal creasing, no underlining or highlighting of text, and no writing in the margins

Customer Reviews - Communication Skills in Health and Social Care