This is an analysis of the techniques of ten of the world's most successful salesmen, from companies which include Sony, Electrolux and Mercedes Benz. With the help of action sheets, it explains their philosophies, systems and strategies for problems such as dealing with awkward people and still getting the business, selling door-to-door with pride, working as a team, getting enjoyment and profit from tele-sales, and beating the competition when everyone is after the same customers. The author has been an award-winning sales executive in her own right. After starting three successful companies, she now travels the world to teach selling, management and motivation.