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David Simmons is a Learning Consultant who has provided team-building courses for worked in wide range of industries including pharmaceutical, airline, distribution, manufacturing, financial, construction and government departments. He has mentored senior executives and worked with boards of directors. He also has 15 years' experience as a voluntary counsellor. David is currently setting up an international company specialising in knowledge management.

Creating your team: What makes a successful team? Characteristics of high-performing teams; Analysing skills; Implementing action plans; Spotting weak links; Understanding group dynamics; Leadership qualities: The characteristics you need to succeed; What makes an inspirational leader? Evaluating your own skills; Analyzing leadership styles; Understanding your place in the company; Effective communication; Managing meetings; Delegation; Effective networking; Influencing people; Lessons in confidence; Strategies for making the big decisions; Listening skills; Refine your expertise; Skills exercises; Managing individuals: How to develop your team's development; Teaching skills; Answering questions; Dealing with personal problems; Maintaining morale; Encouraging creativity; Project management: How to manage a team project efficiently; Goal setting; Who's doing what? Identifying key players; Assessing development; When and how to assess; Identifying completion and rewarding the team; Problem-solving: How to resolve conflicts and encourage increased levels of performance; Understanding motivation; Dealing with difficult workers; Resolving issues; The art of negotiation; Getting the team back on track; Moving forward: How to continue to inspire your team and achieve your future goals; The evolution of the team; Understand your weaknesses; Change and growth; When and how to assess progress; Expect the best! Index and acknowledgements