Chapter 1 If Only There Was a Way to Make Design More Efficient
Section I Don't Force It, Solve It!
Chapter 2 Processes, Humans, and Design
Chapter 3 The Biggest Design Secret
Chapter 4 The Human-Centered Process
Chapter 5 Let's Make a Process
Chapter 6 The Process Core
Chapter 7 Don't Force It, Play!
Chapter 8 An Introduction to Team Dynamics
Section II The Design Process Rectangle
Chapter 9 How to Read This Section
Chapter 10 Phase 1 - Finding and Understanding Problems
Chapter 11 Phase 2 - Coming Up with Problem-Solving Strategies
Chapter 12 Phase 3 - Applying and Exploring Solutions
Chapter 13 Phase 4 - Assessing Solutions and Processes
Section III The Creative Stakeholder's Journey
Chapter 14 The Final Chapter