New edition of this bestselling practical guide to managing which will give you the information and skills to succeed

Find out the essential techniques of effective management, from communication to innovation. Discover how to lead and influence others from developing your NLP skills to dealing with difficult people and appraising staff. And learn the art of successful work life balance, whilst managing your career.

Tips, dos and don'ts, highlights on key subjects, `SOS' hints on what to do in a particular situation, plus real-life case studies demonstrate key managing skills. Plus, discover over 1,200 power tips for boosting the efficiency of your team. Read it cover to cover, or dip in and out of topics for quick reference.

Handy tips for experienced managers or those looking to pick up new skills - take it wherever your work takes you.