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Spin Sucks Gini Dietrich

Spin Sucks By Gini Dietrich

Spin Sucks by Gini Dietrich


$115.99
Condition - Very Good
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Spin Sucks Summary

Spin Sucks: Communication and Reputation Management in the Digital Age by Gini Dietrich

Unleash Your Secret Weapon for Restoring Trust: Open, Honest Communications!

Most PR books tell you how to spin your message. People are sick of that! Spin Sucks will teach you how to communicate honestly, responsibly, openly, and authentically...and truly earn the trust of your customers, stakeholders, investors, and communities.

Top PR thought leader and blogger Gini Dietrich runs the number one PR blog in the world, spinsucks.com, where she shares cutting-edge tips and tools for effective, ethical communications. Now, she's integrated all she's learned into a complete, actionable guide for every business leader who understands there are new rules to communications, but don't know what to do. No matter what your organization does, Dietrich will help you:

  • Share your story more powerfully-without sex, extortion, or truth-stretching
  • Humanize your organization, even if you don't have outsized personalities
  • Tell the truth, using the best techniques honed by centuries of storytellers
  • Overcome whisper campaigns, anonymous attackers, and trolls
  • Create fresh, honest content that's compelling to both humans and Google
  • Systematically prepare yourself to engage more successfully online
  • Clarify and close gaps between your message and your customer's perception
  • Celebrate your brand ambassadors
  • Master seven steps for handling online criticism, and transforming critics into fans
  • Keep others from stealing your great content
  • Learn actionable lessons from others' successes (and failures)
  • Develop more positive, productive agency (or client) relationships
  • Converge paid, owned, earned, and shared media-and get more value from all of them

spinsucks.com

About Gini Dietrich

Gini Dietrich is the founder and CEO of Arment Dietrich, a Chicago-based integrated marketing communications firm. She also is the founder of the professional development site for PR and marketing pros, Spin Sucks Pro. Gini is the author of the PR and marketing blog, Spin Sucks, which has been named the number one Cision Top 50 PR Blogs, the number three Listly Top 50 PR and Marketing Blogs, an annual Readers Choice Blog of the Year, a Top 42 Content Marketing Blog from Junta42, a top 10 social media blog from Social Media Examiner, and an AdAge Power 150 blog. She is also co-host of Inside PR, a weekly podcast about communications and social media, and where they all meet and intersect.

One of the top rated communication professionals on the social networks, Gini writes for Crain's Chicago Business, OpenForum, AllBusiness Experts, and for various PR and marketing blogs and publications.

She delivers numerous keynotes, panel discussions, coaching sessions, and workshops around the globe on the subject of communications in the digital age.

Gini is also the coauthor of Marketing in the Round, released by Que Publishing in May, 2012.

Table of Contents

Introduction 1

Part I TELL YOUR STORY WITHOUT SEX OR EXTORTION 5

1 Sex Sells 7

How Communication Has Changed 10

Your Customers Control Your Brand and Your Messaging 10

Tell Your Story Without Spin 12

Use the Formula of Fiction Writing to Tell Company Stories 15

Take Your Story from Idea to Concept 16

Develop Company Characters 17

2 The Google Drama 27

Along Came Panda 28

And Then Came Penguin 29

Marathon Mentality 32

When Duplicate Content Gets You in Trouble 33

What Constitutes High-Quality Content? 35

3 Shareable and Valuable Content Creation 37

Paid Media 39

Earned Media 40

Shared Media 43

Owned Media 44

Create Calls-to-Action 46

Shareable and Valuable Content 50

The News Release 54

Part II SCAMMERS, LIARS, AND BEGGARS 57

4 Whisper Campaigns and Anonymous Attackers 59

Trolls and Anonymous Attackers 64

Public Attackers 66

The Trolls, Critics, and Attackers 69

Seven Steps to Dealing with Criticism 71

5 Media Manipulation 75

Build Relationships and Let the Rest Fall into Place 77

DIY Media Relations 80

6 The Dark Side of Content 83

Content Farms and Robots That Write 86

The People Who Steal Your Content 87

Manage the Content Scrapers 89

Plain Old Plagiarism 91

Safely Syndicating Your Content 92

Part III YOUR BRAND; YOUR CUSTOMERS 95

7 Your Customers Control the Brand 97

Understand What Your Customers Think About You 99

Communications Done Well 100

Your Customers Are Active and Passionate 102

Your Brand Is How Customers Feel About You 104

Part IV SPIN SUCKS 107

8 The Convergence of Media 109

The Convergence of Media 110

On-Page SEO for Your Content 112

What Is On-Page SEO? 113

How Does On-Page SEO Work? 114

Content of the Page 114

The Title Tag 115

The URL 115

The Images' Alt Texts 116

Tools to Use 116

Shared Media Through Community 116

9 Crisis Communications: Trolls, Critics, and Detractors 119

Tips for Managing an Issue 125

Begin to Repair Your Online Reputation 128

10 The Future of Communications 137

Real-Time Marketing 139

PR Becomes More Tangible 141

Content Marketing Evolves 142

Index 147

Additional information

GOR007412581
9780789748867
078974886X
Spin Sucks: Communication and Reputation Management in the Digital Age by Gini Dietrich
Used - Very Good
Paperback
Pearson Education (US)
20140306
176
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - Spin Sucks