This book lists all the techniques essential to effective, accurate and professional communication. It tells how brevity, sincerity and time management will transform your everyday dealings with every conceivable type of audience. Find out how to flatter, how to handle confrontation, how to dodge a difficult question, and perhaps most crucial of all how not to to be boring. Greville Janner also wrote Janner's Complete Speechmaker, Janner's Complete Letterwriter and Janner on Presentation.