"...brings a breath of fresh air to this topic" - Professional Manager, September 2006 "... there hadn't been a comprehensive handbook written on the topic until this one came along... a very welcome and necessary addition to any management library... the authors both have a significant pedigree in the outsourcing business... a highly valuable reference source for anyone... It is thorough, clear and well-referenced." - Personnel Today, July 2006 "Admirably clear and execution-oriented. This book is thoroughly recommended." The Director Magazine "A most comprehensive book guiding any executive or stakeholder through the complexity of outsourcing and transformation." Trevor Matthews, Chief Executive UK & Europe, Standard Life "Bravard and Morgan explain persuasively, and succinctly, why any institution should consider outsourcing as a modern and effective management tool." Howard Davies, Director of the London School of Economics "Striking the right balance between internal and external resources in all the major functions of your company is an issue all managers should really focus on today. We should dedicate our skills and energy to those areas where we can really make a difference. The rest is a distraction. This book will be very useful to help you with the decision-making process." Olivier Fleurot, Managing Director, Financial Times "....provides valuable insights for executives contemplating an outsourcing strategy." Gay Haskins, Director External Affairs, London Business School "We can benefit from the hard lessons learned by the trailblazers. Morgan and Bravard bring decades of practical experience to the table and provide a comprehensive view of the potential benefits, challenges and pitfalls of outsourcing" Till Guldimann, Vice Chairman, Sungard "This book is for the worried CEO and CFO, who are on the verge of making the final decision to outsource and pondering their first steps with trepidation." Emanuel Daniel, Editor, The Asian Banker "Every once in a while a management book comes along that makes you rethink basic management tools. Smarter Outsourcing is one of those books and will sit on many CXO desks and board rooms " Victor Chu, Chairman, International Chamber of Commerce (ICC) Commission on Banking and Insurance