Introduction: new technology and the 'crises' of democracy Jens Hoff, Ivan Horrocks and Pieter Tops Part I. The Nature of the Problem 1. Technology and social change: the path between technological determinism, social constructivism and new institutionalism Jens Hoff2. Modelling electronic democracy: towards democratic discourses for an information age Christine Bellamy Part II. Case Studies 3. Danish political parties and new technology: interactive parties or new shop windows? Karl Lofgren4. British political parties: continuity and change in the information age Colin Smith5. Political websites during the 1998 Parliamentary Elections in the Netherlands Pieter W. Tops, Gerrit Voerman and Marcel Boogers6. When democratic strategies clash: the citizen card debate in Denmark Jens Hoff and Jacob Rosenkrands7. Relegitimating the democratic polity: the closed circuit television revolution in the UK C. William R. Webster8. Electronic service delivery and democratic relationships between government and its citizens Stavros Zouridis and Victor Bekkers9. Infocracy or infopolis? Transparency, autonomy and democracy in an information age Wim Van de Donk10. Virtual communities: new public spheres on the internet? Kees Schalken Part III. Conclusion 11. New technology and democratic renewal: the evidence assessed Pieter Tops, Ivan Horrocks and Jens Hoff12. Reflections on the models of democracy: cyberdemocracy? Jens Hoff, Ivan Horroks and Pieter Tops