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The Guess Who's Coming to Denny's Jim Adamson

The Guess Who's Coming to Denny's By Jim Adamson

The Guess Who's Coming to Denny's by Jim Adamson


$25.99
Condition - Very Good
Only 1 left

Summary

In 1995 Denny's Restaurants paid out $54 million in damages to almost 300,000 customers who sued the company for racist practices. In 1998, Fortune magazine ranked Denny's #2 in its list of "The Best Companies for Asians, Black, and Hispanics.

The Guess Who's Coming to Denny's Summary

The Guess Who's Coming to Denny's: How a Company in Crisis Resurrected Its Good Name and Reputation by Jim Adamson

Acclaim for the Denny's Story "Every organization can benefit from the insights and experiences reflected in this thought-provoking book. By honestly confronting the issue of racism in the context of American enterprise, Jim Adamson provides a responsible and convincing rationale for diversity and simply doing what's right for customers, shareholders, and employees." --Floyd Hall, Chairman, President, and CEO, Kmart Corporation "Any company struggling with being racially inclusive in their employment and business practices should read this book. If Denny's can come from the back of the pack to emerge as a national leader in diversity, any company determined to change its culture to embrace all Americans--regardless of who they are or where they came from--can do it. The Denny's experience proves it." --Rev. Willie T. Barrow, Co-chairperson, Rainbow-PUSH Coalition "It is encouraging to see the aggressive steps taken by Denny's to address and repair its relationship with the African-American and minority communities. The company's responsiveness should serve as a model for other companies faced with a similar challenge." --Hugh B. Price, President, National Urban League "This is a true-life account that reads like a modern, corporate Cinderella story. Told in a candid and compelling manner by one of America's leading corporate turnaround experts, Jim Adamson, it's the inside scoop on one of America's most notorious episodes. Many of us will enjoy this book, but it provides a most important lesson to consider for Wall Street insiders and Fortune 500 execs." --Richard Bela, Esq., former President and CEO Hispanic Association on Corporate Responsibility Jim Adamson and Advantica are donating their portion of the royalties from this book to Save the Children to support its U.S. programs, which benefit thousands of economically disadvantaged children and their families.

The Guess Who's Coming to Denny's Reviews

"This is a true-life account that reads like a modern, corporate Cinderella story. Told in a candid and compelling manner by one of America's leading corporate turn-around experts, Jim Adamson, it's the inside scoop on one of America's most notorious episodes. Many of us will enjoy this book, but it provides a most important lesson to consider for Wall Street insiders and Fortune execs."(Ric Bela, Former President and CEO of the Hispanic Association on Corporate Responsibility)

About Jim Adamson

JIM ADAMSON is the Chairman and CEO of Advantica, the $1.8 billion parent company of the Denny's restaurant chain. Adamson has been CEO since 1995. Formerly, he was CEO of Burger King and held senior-level positions at Revco, Inc., Target Stores, and B. Dalton. ROBERT McNATT is an editor at Business Week and a former reporter for Reuter's and Crain's New York Business. ROSEMARY BRAY McNATT is the author of Unafraid of the Dark, a memoir. She has also worked as an editor for the New York Times Book Review.

Table of Contents

Our Worst Hour. From Doughnuts to Diners. My Introduction to Denny's. Beginning Again. The Promises We Made. Leading the Way. Training Our Employees to Be the Best. Procurement: A Fair Share of the Business. Our Franchisees Take Us Forward. New People, New Directions. Celebrating Success. Index.

Additional information

GOR003752866
9780471369578
0471369578
The Guess Who's Coming to Denny's: How a Company in Crisis Resurrected Its Good Name and Reputation by Jim Adamson
Used - Very Good
Hardback
John Wiley and Sons Ltd
2000-02-15
224
N/A
Book picture is for illustrative purposes only, actual binding, cover or edition may vary.
This is a used book - there is no escaping the fact it has been read by someone else and it will show signs of wear and previous use. Overall we expect it to be in very good condition, but if you are not entirely satisfied please get in touch with us

Customer Reviews - The Guess Who's Coming to Denny's