In this study of British industry one in a series of business books, former chairman of ICI Sir John Harvey-Jones argues that people are the most under-exploited resource in industry, being the one constant against the rapid changes in hardware and technology. Sir John puts forward the claim that staff are underused and underestimated, looks at recruitment and selection, coaching and daily management of staff, and gives his own blueprint for people-managing that could put Britain at the forefront of world business.