This text offers a comprehensive and concise introduction to operations management. Numerical models are used to illustrate decision processes, though the emphasis is rigrous, not quantitative, and there is material on supply chain management and e-commerce.
Introduction to Operations Management Summary
Introduction to Operations Management by John Naylor
Introduction to Operations Management offers a comprehensive and concise introduction to the subject.
Table of Contents
PART 1: PRODUCTION AND OPERATIONS IN CONTEXT. 1. The Scope of Operations Management. 2. Operations Management in the Organisational Context. 3. Technology and Operations Management. 4. Planning and Control. 5. Organising and Staffing for Operations. 6. Studying Work. PART 2: LOCATION AND LAYOUT. 7. Facility Location. 8. Facility Layout: Manufacture and Isolated Service. 9. Facility Layout: Personal and Self Service. 10. Maintenance. PART 3: OPERATIONS PLANNING AND CONTROL. 11. Capacity Management. 12. Scheduling. 13. Supply Chain Management. 14. Project Management. PART 4: QUALITY AND OPERATIONS IMPROVEMENT. 15. Control of Processes and Inventories. 16. Quality Management. 17. Investigating and Controlling Quality.
Additional information
GOR003074423
9780273655787
0273655787
Introduction to Operations Management by John Naylor
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