During the past decade, leaders have increasingly relied onself-managing work groups, multifunctional teams, andcross-national executive groups to create the organization of thefuture. Yet groups are not a panacea for organizational problems;conflicts between individuals or factions within a group oftencreate seemingly contradictory situations?paradoxes?that canprevent the group from reaching its goals.

In this groundbreaking classic, Kenwyn Smith and David Berg offera revolutionary approach to understanding groups and overcoming theproblems that often paralyze group members, the group as a whole,and relations among groups. They explore the hidden dynamics thatcan prevent a group from functioning effectively. And they show howan apparently paradoxical suggestion?for example, inviting asuccess oriented group to risk failure, or affirming the benefitsof going nowhere to a group focused on moving ahead?can breakaction barriers, overcome conflicts, and improve groupperformance.

Smith and Berg offer a different way of thinking about groups thatwill open new avenues of inquiry for professors and students ofgroup behavior, and they propose many innovative ideas that willprove valuable to consultants, trainers, therapists, and others whowork with groups on a regular basis.